1. Introduce Order Refund Workflow Setup
In this video, we are going to learn how to set up order refund workflow trigger in 99minds.
2. Explain Reward Earning Conditions
By using the order refund repair, user can earn the rewards whatever he set up in the workflow. So just check user should be in the login state.
3. Navigate To Dashboard And Workflow Menu
And redirect to the dashboard screen. See here we have the left side menu bar, just click on the workflow, all workflow.
4. Create Custom Workflow From Scratch
So we can create here. we have to create from the scratch. Just click on the create workflow. Create custom workflow and we are the triggers. So select trigger.
5. Select Order Refunded Trigger
So we have here Order, refunded trigger, trigger this flow when an order is refunded, So in this way, in this trigger, you can add the actions.
6. Add Store Credits And Loyalty Points
So like each store credits, I'm adding each store credits as a 25 So issue and loyalty points. 32.
7. Save Workflow With Title
And click on the save workflow. So in this you have you can give any title. So I am giving order refund.
8. Name The Workflow Appropriately
Here, issue, Rewards. Or order refund.
9. Select Platform For Workflow
So your platform you can select so here Shopify. If you are not selecting, it will be applicable. Just click on the save these all options are optional
10. Save And Close Workflow Setup
Just click on the save, just close this. Just check this order refund trigger.
11. Manage Workflow Options
So, here we have the update option configure and the disabled we can disable. Also, if you are not required, so, in this way,
12. Explain Workflow Execution On Refund
If customer is doing any order, refund in any e-commerce for example, we commercial shop, whatever. So the same order refund will execute this workflow and user will get the store credit and the loyalty points we can set up any action.
13. Conclude With Reward Benefits
So user will get the rewards as per the order, refund. Thank you.
