Configure Loyalty Points | 99minds

Loyalty Card Configuration

Similar to Store Credits, loyalty points are stored within a loyalty card with a number. Each customer will be allocated with a loyalty card where loyalty points will be added or redeemed depending on the use case. Businesses can configure the loyalty program details for the store from the Configure Loyalty Points screen.
  1. Expand Loyalty Points and click Configure
    1. Currency - Select the default currency for the loyalty card
    2. Card Number Length - Specify the number of characters in the loyalty card number. For example, entering 12 means the card number will be 12 characters long.
    3. Card Prefix - Add prefix characters to the card number for easy identification purposes. These characters will be N < Card Number Length. For example, you can prefix your loyalty program name as the prefix - IM549AV92S1.
    4. Character Set - Specify the character set that you want to use for the card number - letters only, numbers only, or a combination of letters and numbers
    5. Minimum Loyalty Point Balance - Specify the minimum balance that is required to be maintained by customers
    6. Barcode Required - Enable the toggle to generate a barcode for the card. This option is turned off by default. When enabled, there is an option to select the type of barcode (EAN 13).
  2. Click Save to save the configuration settings
Configure Loyalty Points

    • Related Articles

    • Manage Loyalty Cards

      Businesses can manage loyalty card information and view the details of the card such as balance, customer details, recent transaction details. Similar to store credits, businesses can manually issue loyalty points as a reward, refund or as an ...
    • Bulk Create Loyalty Cards

      Businesses can bulk generate loyalty cards that can be assigned to customers from a Point of Sale (PoS), WebPOS, API or a physical store. Businesses can also choose to print the loyalty cards and assign to customers when they make a purchase. To ...
    • What are Loyalty Points?

      Loyalty programs offer huge benefits for customers. It is most commonly used as a way to thank customers for their continued support to the business. Loyalty points help to motivate customer behaviour during their business journey. It is also a way ...
    • How to Assign VIP Tiers to Users?

      Businesses can set up automated workflows to automatically assign VIP tiers to users either based on their purchase history in terms of total order count or amount spent during a specific period of time. To understand this scenario better, let's take ...
    • What is VIP Tier in 99minds?

      VIP Tier program help to increase customer engagement and participation with the business. Having VIP tiers is beneficial for businesses as it helps to increase their acquisition and retention rates. Likewise, VIP tiers are beneficial for users as it ...